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Swiss-Belresidences Rasuna Epicentrum
Terverifikasi

Swiss-Belresidences Rasuna Epicentrum

Swiss-Belresidences Rasuna Epicentrum adalah hotel di Setiabudi, Jakarta Selatan yang sangat direkomendasikan. Dengan rating 4.8 dari 7.456 ulasan, tempat ini jadi salah satu favorit di area sekitar.

Tentang bisnis ini

Swiss-Belresidences Rasuna Epicentrum adalah hotel di Setiabudi, Jakarta Selatan yang sangat direkomendasikan. Dengan rating 4.8 dari 7.456 ulasan, tempat ini jadi salah satu favorit di area sekitar.

Hubungi langsung via WhatsApp atau telepon untuk reservasi, info menu, atau pertanyaan lainnya.

Berdasarkan ulasan, pengunjung menilai pelayanan 4.8, harga 4.6, lokasi 4.8 dari skala 5, dan fasilitas yang tersedia meliputi wifi gratis, sarapan termasuk, kolam renang, spa.

Lokasi terverifikasi

Fasilitas & layanan tersedia

Atribut yang tersedia di bisnis ini berdasarkan info pemilik & ulasan pelanggan.

Tampilkan lebih banyak fasilitas
  • 4,8 bintang
  • 7.456 ulasan
  • Tindakan untuk Swiss-Belresidences Rasuna Epicentrum
  • Hanya bebas biaya pembatalan
  • Check in / Check out
  • Tamu
  • Informasi untuk Swiss-Belresidences Rasuna Epicentrum
  • Tempat-tempat terdekat
  • Foto Swiss-Belresidences Rasuna Epicentrum
  • Hotel serupa di sekitar
  • 4,2 bintang 5.828 Ulasan
  • 4,4 bintang 4.340 Ulasan
Signature

Layanan & harga

Layanan HotelRp 106–528rb

Berbagai layanan tersedia, harga sesuai paket

Ulasan pelanggan

7.456 ulasan total· menampilkan 100 ulasan terbaru

4.8
7.456 ulasan
5
75%
4
18%
3
5%
2
1%
1
1%
SemuaBintang 5Bintang 4TerbaruFoto
Alya Chandra
Alya ChandraUlasan dari Google Maps
·

stay 3 hari 2 malam + urus meeting pax dg rombongan. overall servicenya bagus banget, marketing dengan Mbak Maya, banquet dengan Mas Juni, resepsionis dengan Mas maaf lupa namanya tapi ada huruf Z nya 🙏🙏 akomodatif dan sabar dengan permintaan kami yang macam2, kalau ada permintaan atau komplain juga cepat tanggap, urusan administrasi juga lancar. ada beberapa peserta yg tuna netra dan low vision, security tanggap mengantarkan. pool luas sekali tapi full outdoor jadi panas. kurangnya hanya kamarnya mungkin sudah tua, bednya yg besar juga 2 bed digabung jadi 1. air panas juga hanya suam kuku (ketika check out dan baru komplain juga disayangkan sama resepsionisnya padahal kalau langsung komplain bisa langsung diperbaiki, tapi udah malem dan gak kepikiran juga huhu). selain itu lokasinya strategis, tapi konsekuensinya akses lumayan macet apalagi jam pulang kantor, sempet nunggu taxi online lama dan otw ke kokas juga lama bgt padahal deket, karena macettt sekali. depan hotel juga ada lapangan mini soccer dan banyak warung2 makan, spt warkop, warteg, manado, sate, dll. di hari kedua hujan semalaman, jalanan depan lobby sempat banjir kecil, jadi waswas takut peserta sulit datang. tapi setelah sejam surut. makanan di hotelnya juga biasa aja, cukup tapi tidak spesial, baik breakfast, dinner, atau coffee break. coffe break memang banyak varian makanannya, kalau hotel lain biasanya hanya 2 atau 3 jenis, kami bisa dapat banyak: snack asin 2 atau lebih, snack manis 2 atau lebih, sup/kuah, snack toples 2-3 spt kacang atau keripik, kopi teh susu, dan buah. di hari ke2 sempat dimintakan feedback, kami minta kurangi gorengan dan besoknya langsung diganti dengan makanan kukusan/rebusan.💯💯💯

Balasan pemilik

3 bulan laluDear Mr/s. Alya Chandra, Thank you very much for taking the time to share such a detailed review regarding your 3-day, 2-night stay and meeting arrangement at Swiss-Belresidences Rasuna Epicentrum. We truly appreciate your trust in choosing our hotel to accommodate both your stay and group meeting. Thank you as well for recognizing our team members, especially Ms. Maya from Marketing, Mr. Juni from Banquet, and our Front Office colleague whose name starts with “Z”. Your kind words about their patience, responsiveness, and accommodating service mean a great deal to us. We are also proud to hear that our Security team was attentive in assisting participants who are visually impaired. Ensuring accessibility and comfort for all guests is very important to us. Once again, thank you for your constructive and balanced feedback. We look forward to welcoming you and your group back for an even better experience in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Niken Yunita
Niken YunitaUlasan dari Google Maps
·

Swimming pool view nya d'best sih hotel ini. Bisa menikmati sunset di tengah kota jakarta. Makanannya enak hampir semua menu bfast aq coba dan gak ada yg gagal, variannya menunya juga banyak. Highly recomended Aq stay di family suite room kamarnya luas dan juga bersih, AC nya dingin, bathroom bersih so far so good. Staff yg aq temui semuanya sangat ramah khususnya mbak Devi Terima kasih utk hospitality selama kami stay disana. Semoga kami bisa kembali berkunjung kesana di lain waktu.

Balasan pemilik

4 bulan laluDear Mr/s. Niken Yunita, Thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed the swimming pool view with a beautiful sunset, the comfort and cleanliness of our Family Suite Room, as well as the wide variety and quality of our breakfast menu. Your kind appreciation of our facilities and the warm hospitality from our team—especially Ms. Devi—will certainly be shared and serves as great encouragement for us. It was truly our pleasure to have you stay with us, and we look forward to welcoming you back again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Chika Anindita
Chika AninditaUlasan dari Google Maps
·

Sangat menyenangkan dan staff nya ramah banget disini, menu iftar dan breakfast nya jugaa bermacam2, enak2 jugaa, apalagi Tom yum Pla nya enak bgt.. jadi pengen kesini terus deh..

Balasan pemilik

3 bulan laluDear Mr/s. Chika Anindita, Thank you for your kind review. We are delighted to hear that you had a pleasant stay with us at Swiss-Belresidences Rasuna Epicentrum. Your positive feedback means a lot to our team and motivates us to continue delivering excellent service. We look forward to welcoming you back again in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Judgy Wanderer
Judgy WandererUlasan dari Google Maps
·

Nginep disini dapat kamar lantai 17. Kamarnya cukup luas dengan view city yang oke, meski jendelanya agak berjamur sehingga pemandangan sedikit terganggu. Kebersihan kamar oke dan pelayanannya cukup ramah. Pengalaman kurang nyaman saat kulkas di kamar tidak berfungsi, jadi makanan yang disimpan jadi anyep. Kamar juga ada balkon, namun dikunci demi alasan keamanan. Fasilitas di luar kamar terlihat lengkap, sayangnya belum sempat dieksplor. Secara keseluruhan cukup nyaman dan cocok untuk healing atau me time.

Balasan pemilik

3 bulan laluDear Mr/s. Judgy Wanderer, Thank you for taking the time to share your detailed stay experience at Swiss-Belresidences Rasuna Epicentrum. We are pleased to hear that you enjoyed the spacious room, city view from the 17th floor, cleanliness, and our friendly service. However, we sincerely apologize for the inconvenience caused by the window condition and the non-functioning refrigerator. Your feedback has been shared with the relevant team for immediate inspection and improvement to prevent similar issues in the future. Regarding the locked balcony, this is part of our safety policy to ensure the well-being and comfort of all our guests. We truly appreciate your constructive feedback and hope to welcome you back for an even more comfortable and enjoyable stay, especially for your next healing or “me time” getaway. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Tri Ana
Tri AnaUlasan dari Google Maps
·

Ke swiss bell pas bgt bukber … untuk makanan nya overall enak , jajanan pasar buat takjil komplit, baksonya juara, makan berat nya variatif , pelayanan ramah sangat khusus nya kk DWIE…. Gercep dan friendly ,, semangat kk DWIE …..

Balasan pemilik

2 bulan laluDear Mr/s. Tri Ana, Thank you for taking the time to share your review with us. We are pleased to know that your stay went well and that you had a pleasant experience during your visit. Feedback from our guests is very valuable to us as it encourages our team to continuously maintain the quality of our service and hospitality. We always strive to provide a comfortable and memorable stay for every guest. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum in the near future for another enjoyable stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Gebby Brigita
Gebby BrigitaUlasan dari Google Maps
·

Aku pesen di harga 1jt sekian, untuk harga segini aku ekspektasi ya kualitanya yang bagus dong, Tapi ini bener bener sihhhhhh kamarnya kotor bangunan tua gitu, berdebuu banget jujurr dan banyak kecoak kecil 🫠😒 pesen yang ada city view tapi kaya percuma jendelanya kotor berjamur, berkerak gitu. Dan untuk breakfast nya ngga banyak pilihan, dan kalo emang gabanyak pilihan ngga ada masalah sih, tapi seenggaknya enakk dikit kek gitu. 🥲 Sedih bgt sih waktu weekend, yang dimana libur kerja berharap happy. Ini kayak buang2 waktu aja sih bermalam disini. Aku rekomen kalian yg mau pesen mending pesen hotel 300ribuan, lebih bersih dan kamarnya ngga berkerak,berjamur dan ada kecoa. 🫠 Banyak yg harus diperbaikin dari hotel ini sih. Note: aku liat ulasan dan bagus2 jadi aku pesen, setelah sampai baru berfikir kayanya ulasannya ditargetin ke karyawan hahaha (ambil contoh kakaku kerja di hotel dan hampir setiap minggu minta tolong ke aku untuk share ke temen-temen minta review ulasan untuk hotel tempat dia kerja) 😅 Tapi aku gak nyangka aku terjebak di hotel bad ini. Huhu

Jeany tirsa
Jeany tirsaUlasan dari Google Maps
·

Pelayanan nya super sangat baik..sgt cepat menanggapi customer , makanannya enak , dan Waitressnya sangat cepat tanggap dan melayani dgn penuh senyum dan ramah Namanya Leonel..thx ya....untuk Leonel pokoknya romantic dinner disini sgt memuaskan dan sgt bagus thx you

Balasan pemilik

4 bulan laluDear Mr/s. Jeany Tirsa, Thank you very much for your wonderful review We are truly delighted to hear that you enjoyed our service, especially the attentive, friendly, and responsive service provided by Leonel. We’re also happy to know that your romantic dinner experience was satisfying and memorable. Your kind words will be shared with Leonel as great motivation. We look forward to welcoming you again for another exceptional experience! Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Anni Telaumbanua
Anni TelaumbanuaUlasan dari Google Maps
·

Tempatnya nyaman dan sejuk makan di outdoor nya pelayanan dari mas juga sangat memuaskan dan ramah thanks mas sudah membantu acara iftarnya dengan lancar toppppp

Balasan pemilik

3 bulan laluDear Mr/s. Anni Telaumbanua, Thank you very much for your kind review regarding your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed the comfortable and refreshing outdoor atmosphere, as well as the friendly and satisfying service from our team. We are especially pleased to know that your iftar event ran smoothly. Your appreciation truly motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you again for another wonderful occasion. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Eva Nasution
Eva NasutionUlasan dari Google Maps
·

Family Yearly event at Tulip 1-3 Room meeting... Ruangan nyaman...Dan tertata rapih, soundsystem oke, makanan enakk dan lengkap dari appetizer, main course and dessert semua enak..bersih juga. Dan lokasi di tengah kota (Kuningan Area) mudah di jangkau.. Pelayanan Best! Gercep..

Balasan pemilik

4 bulan laluDear Mr/s. Eva Nasution, Thank you very much for your wonderful review! We’re delighted to hear that your family’s yearly event at Tulip 1-3 went smoothly, with comfortable and well-arranged rooms, excellent sound system, delicious and complete food from appetizers to dessert, and a clean environment. Our central location in Kuningan and prompt service are priorities for us, and we’re thrilled that you were satisfied. We look forward to welcoming you again for your next event! Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Raidita Iskandar
Raidita IskandarUlasan dari Google Maps
·

Stay 2 malam untuk staycation bersama anak, pengalaman yg didapatkan sangat menyenangkan. Room: kamar yg luas & cocok untuk anak 1 tahun yg sudah mulai bisa jalan. AC dingin, kasur besar, city view lantai dari kamar lantai 10, air hangat lancar. Service: staff ramah & sangat membantu. Terima kasih ms. devi & front office team sudah memberikan hospitality yg sangat baik untuk kami🫶🏻 Restoran: menyediakan sarapan yg lumayan lengkap & kids friendly. Bisa makan indoor maupun outdoor dengan pool view & city view. Terima kasih mr. Ario & team yg sangat ramah menyapa kami saat sarapan. Pool: kolam renang airnya bersih, ada dua tipe kedalaman. 50cm untuk anak & 120cm untuk dewasa. Anak kami sangat menikmati bermain air di kolam renang. Location: lokasi strategis karena berada di pusat kota Jakarta Selatan, dekat dengan mall kota kasablangka & epicentrum walk. Hanya saja di sekitar hotel sedang ada pengerjaan konstruksi yg sedikit mengganggu karena susah untuk pejalan kaki. Overall, saya sangat menikmati setiap pengalaman saat menginap di hotel ini. Terima kasih🫶🏻

Balasan pemilik

5 bulan laluDear Mr/Mrs. Raidita Iskandar, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Adven Firman
Adven FirmanUlasan dari Google Maps
·

Hotel strategis di Kuningan dengan kamar luas bergaya apartemen yang fungsional. Keamanan terjamin di kawasan terpadu Epicentrum yang sangat ramah pejalan kaki. Akses kuliner melimpah di Plaza Festival dan Epicentrum Walk. Detail menariknya adalah kolam renang oase kota dan akses langsung ke jalur lari kanal yang asri.

Balasan pemilik

5 bulan laluDear Mr/s. Adven Firman, Thank you for sharing your experience with us. We appreciate your comments regarding our location, cleanliness, and service. Your feedback about the room condition has been noted and will be shared with the relevant team for future improvement. We value your input and hope to welcome you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Adit
AditUlasan dari Google Maps
·

1. Pesen 1 bed besar nyatanya 2 bed kecil yg dijadikan 1 2. Fasilitas jadul: Tv tidak ada netflik, layar rusak bergaris, AC jadul berisik 3. Parkir berbayar cukup mahal 4 jam parkir kena 13k klo bolak balik keluar masuk parkir tetep bayar 4. Untk Restoranny: pelayanan lelet kebanyakan ngobrol, makanan lama datang

Balasan pemilik

3 bulan laluDear Mr/s. Adit, Thank you for taking the time to share your feedback regarding your stay at Swiss-Belresidences Rasuna Epicentrum. We sincerely apologize for the inconveniences you encountered. Regarding the bed arrangement, we regret that your request for a large bed was not fulfilled as expected. We will review our room allocation process to prevent such discrepancies in the future. We also apologize for the outdated facilities you experienced, including the TV, AC, and overall room equipment. Your comments have been shared with our engineering and maintenance teams to ensure timely upgrades and repairs. We understand your concerns about parking fees, and we will review our communication regarding parking policies to make them clearer for our guests. Regarding restaurant service, we apologize for the delays in food preparation and service, as well as for any perceived lack of attentiveness from the staff. Your feedback will be used for staff training to improve responsiveness and efficiency. We truly value your detailed input as it helps us identify areas for improvement. We hope you will give us another opportunity to provide you with the high-quality experience that we strive to deliver. Kind regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Silvia Nirmalasari Lubis
Silvia Nirmalasari LubisUlasan dari Google Maps
·

dikasih kamar yg pintunya rusak susah di buka saya harus riwa riwi turun dr lantai 12 buat ngasih tau katanya mau di ganti batrai nyatanya blm diganti sampai malam dan kamar mandinya mampet pas saya lapor ke reseptionis cowok langsung datang yg reseptionis cewek judes bilang KENAPA DIA dgn suara keras saya persis di depannya resepsionis cewek yg jaga di hari jumat tgl 30-01-2026 sore jam 15.00 wib JUDES bgt orangnya saya jelaskan malah bilang gpp naik ke kamar aja mungkin sdh di perbaiki bilangnya...bukannya memberi kepastian dan setelah saya naik dan masuk kamar nyatanya blm diperbaiki sama sekali pintu dan kamar mandi yg mampet...utk reseptionis yg cewek jgn judes2

Balasan pemilik

3 bulan laluDear Mr/s. Silvia Mirmalasari Lubis, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your stay, particularly regarding the broken door, clogged bathroom, and the unhelpful attitude of our front desk staff on January 30, 2026. We deeply regret that the issues were not resolved promptly and that you felt uncomfortable with the response from our staff. Please be assured that your feedback has been shared with the relevant teams, including management and front desk personnel, to ensure immediate corrective action, retraining, and improvement in guest service. Your experience does not reflect the standard of service we strive to provide, and we are committed to preventing similar situations in the future. We hope you will give us another opportunity to provide you with a much smoother and more pleasant stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Rini Afrilian
Rini AfrilianUlasan dari Google Maps
·

Dari awal check-in sudah langsung terasa keramahan dan profesionalisme tim Front Office. So helpful, ramah, komunikatif, dan benar-benar membuat aku merasa dihargai serta diperhatikan. Hospitality-nya top banget 👍 Secara keseluruhan hotel juga sangat nyaman. Kamar bersih, luas, dan well-maintained. Fasilitas lengkap dan lokasi strategis, cocok untuk keperluan bisnis maupun liburan. Suasana hotel juka tenang dan ok overall . Terima kasih untuk seluruh tim, terutama FO dan ibu Devi atas pelayanan yang luar biasa. Pasti akan kembali dan sangat recommended untuk siapa pun yang ingin menginap disini.

Balasan pemilik

5 bulan laluDear Mr/Mrs. Rini Afrilian, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Ajeng Sopia kirana
Ajeng Sopia kiranaUlasan dari Google Maps
·

stay disini dengan city view yang indah, pelayanan nya bagus, staff nya ramah, anak saya happy dikasi cookies sama kak dinda, makanan semua enak

Balasan pemilik

3 bulan laluDear Mr/s. Ajeng Sopia Kirana, Thank you very much for your wonderful review. We are truly delighted to know that you plan to come and stay with us again. Your kind words mean so much to our entire team, as our greatest goal is to create a comfortable and memorable experience for every guest. It was our pleasure to have you with us, and we look forward to welcoming you back for another exceptional stay. Should you need any assistance for your next visit, please do not hesitate to contact us. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

muhamad Aqso
muhamad AqsoUlasan dari Google Maps
·

Seru sekali iftar di Swiss belrasuna, makanannya bervariasi dan enak semuaa, terutama nasi kebuli, rempahnya kerasa pas engga kelebihan. The best dehh👏👏

Balasan pemilik

2 bulan laluDear Mr/s. Muhamad Aqso, Thank you for taking the time to share your review with us. We are pleased to know that your stay went well and that you had a pleasant experience during your visit. Feedback from our guests is very valuable to us as it encourages our team to continuously maintain the quality of our service and hospitality. We always strive to provide a comfortable and memorable stay for every guest. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum in the near future for another enjoyable stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

susan shahid
susan shahidUlasan dari Google Maps
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Makanan ok 9/10 Service sangat luar biasa Pemandangan bagus dan nyaman Cocok tuk acara gathering dari sekolah dan keluarga Thank u pak wayan dan mas juni

Balasan pemilik

4 bulan laluDear Mr/s. Susan Shahid, Thank you very much for your wonderful review and high rating. We are delighted to know that you enjoyed the food, found our service exceptional, and appreciated the beautiful and comfortable view. It is also great to hear that our venue is suitable for school and family gathering events. Your kind appreciation will be shared with Mr. Wayan and Mr. Juni as it will surely motivate them and the entire team to continue delivering excellent service. We truly look forward to welcoming you back for another memorable experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Reza Palevi
Reza PaleviUlasan dari Google Maps
·

Menginap di hotel ini memberikan pengalaman yang sangat memuaskan. Kamar bersih, nyaman, dan tertata rapi dengan fasilitas yang lengkap serta suasana yang tenang. Tempat tidurnya empuk dan membuat istirahat terasa lebih berkualitas. Pelayanan staf sangat ramah, sigap, dan profesional sejak proses check-in hingga check-out. Setiap permintaan ditangani dengan cepat dan penuh perhatian, sehingga membuat pengalaman menginap terasa menyenangkan. Dari segi makanan, kualitasnya sangat baik dengan pilihan menu yang beragam dan rasa yang lezat. Area restoran juga nyaman dan bersih, cocok untuk menikmati sarapan maupun makan santai. Secara keseluruhan, hotel ini menawarkan kenyamanan, pelayanan, dan kualitas yang sebanding dengan standar hotel bintang 4. Sangat direkomendasikan dan layak untuk dikunjungi kembali.

Balasan pemilik

4 bulan laluDear Mr/s. Reza Palevi, Thank you for taking the time to share your review about Swiss-Belresidences Rasuna Epicentrum. We truly appreciate your feedback, whether positive or constructive, as it helps us continuously improve our services and facilities. We hope you had a pleasant experience with us and look forward to welcoming you back again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

trust me and valid
trust me and validUlasan dari Google Maps
·

sorry gue harus jujur tentang hotel ini, gabisa kasih bintang 5 soalnya staffnya pada ga niat kerja keknya, cmn receptionis aja yg ramah,di kamar mandi wastafelnya bocor, netes banyak,sampe genang air dri pipa dan itu jorok bgt, ga di benerin samsek dan itu harus 4x telfon baru di bersihin sama housekeeping, well smoga membaik ya pelayanannya, buat yg masih ragu buat milih ni hotel, jujur gue ga saranin sih. bintang 4 apanya wkw

Balasan pemilik

4 bulan laluDear Mr/s. Trust me and Valid, Thank you for taking the time to share your honest feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay. We regret to hear about the issues with our staff’s service attitude, as well as the maintenance problem in the bathroom. This is certainly not the level of service and comfort we aim to provide. Your comments regarding the delayed response from our housekeeping team are taken very seriously. We truly appreciate your kind words about our receptionist, and we will ensure your feedback is shared with the relevant departments for immediate improvement and corrective action. Once again, we apologize for the unpleasant experience and thank you for bringing this matter to our attention. We hope we will have the opportunity to regain your trust and provide you with a much better stay in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

putri kanayauuuj
putri kanayauuujUlasan dari Google Maps
·

Pelayananya oke Makananannya lumayan enak dan variatif Untuk interior kamar perlu renov supaya lebih nyaman..

Balasan pemilik

3 bulan laluDear Mr/s. Putri Kanayauuuj, Thank you very much for your wonderful review and for choosing Swiss-Belresidences Rasuna Epicentrum as your preferred accommodation. We are delighted to know that you found our property great and suitable for a holiday. Our strategic location in the Rasuna Epicentrum area, complete facilities, and comfortable atmosphere are designed to ensure a pleasant stay, whether for leisure or business purposes. Your positive feedback truly motivates our entire team to continuously deliver excellent service and maintain our quality standards. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Muhammad Samsul
Muhammad SamsulUlasan dari Google Maps
·

Pelayanan sangat ramah terutama di pelayanan pembersihan kamar staff yg membersihkan selalu ramah dan tersenyum, dan untuk fasilitas sangat oke dengan harga yg sangat sesuai. Terimakasih untuk pengalaman menginap yg sangat baik ini :)

Balasan pemilik

4 bulan laluDear Mr/s. Muhammad Samsul, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was generally pleasant. Your comments are truly appreciated and will help us improve our services. We look forward to welcoming you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

alivia “Via” bunga
alivia “Via” bungaUlasan dari Google Maps
·

lobby nya panas, lorong bau lembab, akses nya gabisa di gunakan untuk nyalakan listrik, dan sering bermasalah untuk pintu, pelayanan nya sih oke, cuman ada minus nya saat minta handuk tapi gak di anter”cmn yaudah saya biarin aja, receptionist nya sangat ramah dan membantu dan juga satpam nya sangat baik

Balasan pemilik

4 bulan laluDear Mr/s. Alivia "Via" Bunga, Thank you for sharing your experience. We are truly sorry to hear that some facilities, such as the hot lobby, humid corridors, electrical access, and doors, did not meet your expectations. Your feedback regarding the towels has also been noted for future improvement. On the positive side, we’re glad to hear that our receptionist and security staff provided friendly and helpful service. Your feedback is very valuable in helping us improve our services, and we hope to have the opportunity to provide a better experience on your next visit. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Riang Islamiatun Annisa
Riang Islamiatun AnnisaUlasan dari Google Maps
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Ga nyesel sekian kalinya ke sini. Makanannya enak2 dan dapet service yg mantulll. Ketemu lgi ama bg Juni yg beneran stand out kerjanya, ramah poll pas kita tanya2 menu. Pokoknya literally customer oriented. Makasiii banyak yaw. Definitely will come back for sure!!

Balasan pemilik

3 bulan laluDear Mr/s. Riang Islamiantun Annisa, Thank you very much for your continued trust and for visiting Swiss-Belresidences Rasuna Epicentrum once again. We are truly delighted to hear that you enjoyed our food and received excellent service during your visit. We will be pleased to share your special appreciation with Mr. Juni. We are proud to have a customer-oriented team member who consistently delivers outstanding service. Thank you for your kind words and support. We look forward to welcoming you back again very soon. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Delviana Putri
Delviana PutriUlasan dari Google Maps
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Semua good, cuma minus mini bar (kulkasnya) tidak dingin sama sekali walaupun sudah berusaha diganti yg lain. Jadi kalau mau minuman dingin atau bawa cake ini sungguh merepotkan 🥹 tp over all oke, thankyou 🙏🏻

Balasan pemilik

6 bulan laluDear Mr/s. Delviana Putri, Thank you very much for taking the time to share your review with us. We truly appreciate every feedback from our valued guests as it helps us to maintain and improve our quality of service and facilities. Your comments have been noted and shared with the relevant team for further attention. We hope to have the pleasure of welcoming you back to Swiss-Belresidences Rasuna Epicentrum in the future for an even better experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

wah yudin
wah yudinUlasan dari Google Maps
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untuk kamar, 1. keterlambatan dalam hal penangannan 2. kamarnya modelnya jadul bagi anak anak muda, jadi kurang modern pelayan dari restonya cukup puas karena ada penawaran untuk dilayani dibantu oleh mas leo, restauranya bersih, untuk lokasi terganggu oleh pembangunan tapi cukup strategis

Balasan pemilik

5 bulan laluDear Mr/s. Wah Yudin Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay you experienced in handling your room request, and we truly appreciate you bringing this to our attention. We also note your comment regarding the room’s classic style, and we will consider this as we continue improving our facilities to better meet the expectations of our younger guests. On a positive note, we are pleased to hear that you had a satisfying experience at our restaurant and that Mas Leo was able to provide helpful and attentive service. We’re also glad that you found the restaurant clean and enjoyable. We understand that the ongoing construction in the surrounding area may cause some inconvenience, and we appreciate your patience. Despite that, we’re happy to know that our location still felt strategic and convenient for your stay. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back with an even better experience in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Rindi Rindi
Rindi RindiUlasan dari Google Maps
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Dari awal chek in sampe chek out pelayanan nya sangat ramah, kamarnya nyaman, kolam renangnya bagus dan luas, makanannya enak² next kalo ke jakarta pasti nginap lagi disini 🫶

Balasan pemilik

5 bulan laluDear Mr/s. Rindi Rindi, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our friendly service from check-in to check-out, as well as the comfort of the room, the swimming pool, and our food selection. Your kind words truly motivate our team. We look forward to welcoming you again on your next visit to Jakarta. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Vera Novita
Vera NovitaUlasan dari Google Maps
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Pelayanan dengan pak rafa oke. Untuk sarapan di hotel overall bagus, banyak menu variasi dan kamar di hotelnya juga luas.

Balasan pemilik

3 bulan laluDear Mr/s. Vera Novita, Thank you very much for your kind review regarding your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed our dishes, especially the Soto Mie and peanut sauce, and that you found the service provided by Mr. Yuga to be excellent. Your appreciation means a lot to us, and we will gladly share your compliments with him. We look forward to welcoming you again for another wonderful dining experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Dimas Juniansyah
Dimas JuniansyahUlasan dari Google Maps
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enak banget buka puasa bersama dihotel ini, pilihan makanan nya lengkap, enak juga pelayanan nya mba dwi top 👌🏻

Balasan pemilik

3 bulan laluDear Mr/s. Dimas Juniansyah, Thank you very much for sharing your wonderful review about your stay at Swiss-Belresidences Rasuna Epicentrum. We are delighted to know that you enjoyed your experience with us, from our comfortable rooms and facilities to the warm hospitality provided by our team. Your kind words truly motivate us to continuously deliver the best service to all our guests. It was a pleasure having you with us, and we sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Nabila Fitria
Nabila FitriaUlasan dari Google Maps
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senang banget bisa iftar dihotel ini, harganya terjangkau pilihan makanannya lengkap banget, enak dan pelayanannya kak dwie memuaskan

Balasan pemilik

3 bulan laluDear Mr/s. Nabila FItri, Thank you very much for your wonderful review about your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed our affordable pricing, wide variety of delicious dishes, and the overall dining experience. Your kind appreciation for Ms. Dwie is truly valued, and we will gladly share your compliments with her. It serves as great motivation for our team to continuously provide excellent service. We look forward to welcoming you again for another memorable iftar experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

praditya 300400
praditya 300400Ulasan dari Google Maps
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Saya pesan 2 kamar. 1 kamar gagang pintu lemari lepas dan ac berisik saat suhu rendah. 1 kamar handle pintu susah dibuka (harus pakai teknik khusus) dan ac tidak dingin. Sudah minta diperbaiki ac nya namun masih panas. Perlu ancaman / ultimatum baru ac nya diperbaiki. Ntahlah terkadang perlu tekanan baru menjalani perintah. Sarapan enak namun kurang bervariasi. Meja tempat sarapan sangat sedikit, lebih baik area anak2 dipakai meja sarapan saja. Lampu di tempat sarapan kurang terang / redup. Selebihnya nyaman.

Balasan pemilik

5 bulan laluDear Mr/s. Praditya 300400, Thank you for taking the time to share your detailed feedback regarding your stay at Swiss-Belresidences Rasuna Epicentrum. We sincerely apologize for the inconvenience you experienced in both rooms, particularly concerning the loose wardrobe handle, door handle that was difficult to open, as well as the air conditioning issues, including noise and improper performance. This is certainly not the level of comfort and quality we aim to provide to our guests. Your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action to prevent similar issues in the future. We truly hope you will give us another opportunity to welcome you back and provide a much improved and more comfortable stay on your next visit. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

tiara tiara
tiara tiaraUlasan dari Google Maps
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Kamarnya bersih, luas, dan modern dengan fasilitas lengkap. Pelayanan staf sangat ramah dan sigap, proses check-in pun cepat. Sarapan variatif dan lezat, sementara fasilitas seperti kolam renang dan gym menambah kenyamanan selama menginap. Sangat direkomendasikan untuk staycation maupun perjalanan bisnis.

Balasan pemilik

7 bulan laluDear Mr/Mrs. Tiara Tiara, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Hesti
HestiUlasan dari Google Maps
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Lokasi nyempil di area epicentrum, tapi gampang dicari banyak petunjuk. Ke Epiwalk bisa jalan kaki, banyak sekitarannya area nongkrong atau kuliner. Kamar yg saya dapat di lt12, luas, hadap ke gedung² tinggi pemandangan kota. Tapi di kamar mandi, pembuangan / saluran air lama turunnya, AC dingin, jendela yg ke arah lura dan cermin full body kurang bening. Resto ada indoor dan semi outdoor, pemandangan gedung² dan kolam renang, citarasa makanan lumayan.

ivyy
ivyyUlasan dari Google Maps
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hotel nya bagus, pelayanan nya juga ramah dan saya sangat berterima kasih kepada mas Fyan atas pelayanan nya yang best service❤️❤️

Balasan pemilik

3 bulan laluDear Mr/s. Ivyy, Thank you very much for your wonderful review. We are truly delighted to know that you plan to come and stay with us again. Your kind words mean so much to our entire team, as our greatest goal is to create a comfortable and memorable experience for every guest. It was our pleasure to have you with us, and we look forward to welcoming you back for another exceptional stay. Should you need any assistance for your next visit, please do not hesitate to contact us. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

vanessa aulia
vanessa auliaUlasan dari Google Maps
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berkali-kali kesini always appreciate sama pelayanan staff nya, last nginep disini dapet staff mba aiko yang ramah bangett, puas banget dan ada rencana kesini lagi dan semoga dilayanin lagi sama mba aiko >•<

Balasan pemilik

4 bulan laluDear Mr/Mrs. Vanessa Aulia, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

ary mandhara
ary mandharaUlasan dari Google Maps
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Lokasi sangat strategis untuk beraktivitas di kuningan dan sekitarnya View yang saya dapatkan dari kamar saya cukup bagus Pelayanan FO sangat baik, ramah dan cepat, saya juga mendapat bantuan dari security yang nertugas disana Menu sarapan yang diberikan juga beragam dan sangat memuaskan Bangunan yang digunakan sepertinya bekas apartemen sehingga bentuk kamar cukup unik, disekitar area juga sedang banyak pembangunan sehingga mempengaruhi pengalaman

Balasan pemilik

3 bulan laluDear Mr/s. Ary Mandhara, Thank you for sharing your detailed review of your stay at Swiss-Belresidences Rasuna Epicentrum. We are delighted to learn that you appreciated our strategic location in the Kuningan area, the view from your room, as well as the friendly and efficient service provided by our Front Office and Security team. It is also wonderful to hear that you enjoyed the variety and quality of our breakfast menu. Regarding the room layout, our property features a unique residential-style concept, offering more spacious and distinctive room designs compared to standard hotel rooms. We hope this added to your overall comfort during your stay. Concerning the ongoing construction around the area, we understand that it may have affected your experience. While the development is beyond our control, please rest assured that we continuously strive to minimize any inconvenience and ensure our guests’ comfort remains our top priority. We truly look forward to welcoming you back for an even more pleasant stay in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Andree Wijaya
Andree WijayaUlasan dari Google Maps
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Sangat puas!, Pelayanan ramah & sigap, Stafnya luar biasa!, Pengalaman menginap yang menyenangkan, Staf sangat membantu dan profesional , Kamar bersih kinclong, Tempat tidur super nyaman , Kamar luas & rapi, View dari kamar bagus banget, Suasana tenang dan menenangkan

Balasan pemilik

4 bulan laluDear Mr/s. Andree Wijaya, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was generally pleasant. Your comments are truly appreciated and will help us improve our services. We look forward to welcoming you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Nisa Nurfazrina
Nisa NurfazrinaUlasan dari Google Maps
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Hotelnya kayanya perlu renovasi krn sudah tua sekali dan pemasangan wallpapernya sgt tidak rapi jd keliatan murah. Lampu kamar jg ga banyak, gordennya jg kepanjangan sampe lantai smpe menumpuk. Aku kira ada orang/hantu dibalik gorden taunya gordennya aja yg numpuk. Dan untuj harga hotel 1,5jt an permalam, sarapannya jenisnya dikit dan ga enak. Ngambil jg ga habis. Dan ayam goreng tepung untuk sekelas hotel, masa kaya gorengan tepung yg udh dingin. Varian ayamnya jg cmn dikit. Bagusan swissbell yg d airport. Trus handuk barunya jg bau gosong 😭

rinaldi adi saputra
rinaldi adi saputraUlasan dari Google Maps
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Okay Bagus, makan enak pelayanan juga cepat mungkin bisa di benahi di bag kunci kamar saja..karena sempat error sedikit

Balasan pemilik

5 bulan laluDear Mr/s. Rinaldi Adi Saputra, Thank you for your review and valuable feedback. We are pleased to hear that you enjoyed the food and found our service to be quick. Please accept our apologies for the inconvenience caused by the room key issue. Your feedback has been noted and will be followed up as part of our continuous improvement. We look forward to welcoming you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ridha Bilwalid Lestusen
Ridha Bilwalid LestusenUlasan dari Google Maps
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Saya sangat senang untuk semua pelayanan dari para staffnya terutama kaka yuga yang sangat sopan dan ramah sekali, terus kalau untuk makanan juga semuanya enak 😇 Terima kasih untuk pelayanan terbaiknya swiss-belrecidences rasuna epicentrum, next kita bakalan nginap disini lagi 🙏🏻😇

Balasan pemilik

5 bulan laluDear Mr/Mrs. Ridha Bilwalid Lestusen, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Giroud Olivier
Giroud OlivierUlasan dari Google Maps
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First time ksini. Kolam renang luas. Kamar bersih wangi dan jelas dingin. Makanan jgn ditanya. Western food nya kudu cobain

Balasan pemilik

4 bulan laluDear Mr/s. Giroud Olivier, Thank you for choosing our hotel for your first visit. We are delighted to hear that you enjoyed our spacious swimming pool, clean and pleasantly scented room with cool air conditioning, as well as our food—especially the western dishes that you highly recommend. We look forward to welcoming you back on your next visit. Warm regards, Adityab A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Best Tyna
Best TynaUlasan dari Google Maps
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Bagus kamarnya,sarapannya enak semua,pelayanannya sangat memuaskan, buat pak Zilan dan Pak Onasis terimakasih pelayanannya ramah dan sangat baik benar.Pokok nya Top lah, next kita kembali lagi .

Balasan pemilik

6 bulan laluDear Mr/s. Best Tyna, Thank you so much for taking the time to share your wonderful review. We are truly delighted to hear that your stay with us was comfortable and enjoyable. Kind feedback like yours inspires our entire team to continue delivering exceptional hospitality, from room comfort and dining experience to the warm and attentive service we strive to provide every day. We hope every future visit will be just as memorable for you. Should you have any suggestions or preferences for your next stay, please feel free to let us know—we’re always happy to assist. We look forward to welcoming you back again soon. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Kenzo Atharrazka
Kenzo AtharrazkaUlasan dari Google Maps
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Kolam renangnya bagus viewnya, Untuk kamarnya standart aja karna bagunan lama gt dan ACnya Berisk, Makananya tidak variatif Menunya saat itu, nasgor teri, bihun goreng, lontong sayur, singkong goreng, aneka roti, telor dadar&ceplok, bubur ayam, soto, permen kapas, serealnya cuman kokokrunch, ama corn flakes, buahnya dikit cuman melon dan semangka, ada jahe anget, kopi

Hong Ke Len
Hong Ke LenUlasan dari Google Maps
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Romantic dinner nya sangat perfect,suasana,makanan,musik,dan bsbliat view dengan santai tenang di pinggir kolam renang. Apalagi dilayani oleh mas Leonel sangat ramah, dan sigap selalu walaupun kita makan di area kolam renang.

Balasan pemilik

6 bulan laluDear Mr/Mrs. Hong Ke Len, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Kohar Mahadi
Kohar MahadiUlasan dari Google Maps
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Menyenangkan menginap di Swiss Bell Residence Rasuna Said, minta ijin late check-out sampai jam 13.00 diperkenankan, flexible sekali... membuat pelanggan senang.

Balasan pemilik

3 bulan laluDear Mr/s. Kohar Mahadi, Thank you very much for your wonderful review and for choosing Swiss-Belresidences Rasuna Epicentrum as your preferred accommodation. We are delighted to know that you found our property great and suitable for a holiday. Our strategic location in the Rasuna Epicentrum area, complete facilities, and comfortable atmosphere are designed to ensure a pleasant stay, whether for leisure or business purposes. Your positive feedback truly motivates our entire team to continuously deliver excellent service and maintain our quality standards. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Lai Irwan setiawan
Lai Irwan setiawanUlasan dari Google Maps
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Pelayanannya baguss banget, oke banget deh menginap disini, kamarnya juga nyaman, thank you ya mas Leo🫸🫷 …

Balasan pemilik

2 bulan laluDear Mr/s. Lai Irwan Setiawan, Thank you for taking the time to share your review with us. We are pleased to know that your stay went well and that you had a pleasant experience during your visit. Feedback from our guests is very valuable to us as it encourages our team to continuously maintain the quality of our service and hospitality. We always strive to provide a comfortable and memorable stay for every guest. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum in the near future for another enjoyable stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ayu Indah mawarni
Ayu Indah mawarniUlasan dari Google Maps
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Pelayanan bagusss dari mas yuga dari awal datang hingga makan makan saat romantic dinnernya sangat exllent service dan sangat membantu jugaaa makanannya juga enak banget pengalaman luar biasa rekomendasi cocok buat romantic dinner terimakasih ka yugaaaaaa debest

Balasan pemilik

6 bulan laluDear Mr/Mrs. Ayu Indah Mawarni, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Alfiqi Adi Gusti
Alfiqi Adi GustiUlasan dari Google Maps
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terimakasih kepada tim management, guest relations, dan tim housekeeping yang telah memberikan pelayanan yang terbaik selama saya dan istri menginap dalam rangka acara wedding anniversary. terimakasih juga kepada crew resto, terutama mas Leonel dan mas Juni yang telah membantu saya dalam mewujudkan romantic dinner dengan istri saya. semoga Swiss-Belresidences bersama seluruh tim semakin sukses, maju dan terus berkembang.

Balasan pemilik

6 bulan laluDear Mr/s. Alfiqi Adi Gusti, Thank you so much for taking the time to share your wonderful review. We are truly delighted to hear that your stay with us was comfortable and enjoyable. Kind feedback like yours inspires our entire team to continue delivering exceptional hospitality, from room comfort and dining experience to the warm and attentive service we strive to provide every day. We hope every future visit will be just as memorable for you. Should you have any suggestions or preferences for your next stay, please feel free to let us know—we’re always happy to assist. We look forward to welcoming you back again soon. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

elisabeth koibur
elisabeth koiburUlasan dari Google Maps
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Nyaman, untuk korporat seperti kami mendapatkan layanan sesuai budget kantor, breaksfast dengan menu yg lengkap, pelayanan, keramahan dan kesigapan petugas hotel diacungi jempol. Terimakasih

Balasan pemilik

5 bulan laluDear Mr/Mrs. Elisabeth Koibur, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Kharisma Nursafitri
Kharisma NursafitriUlasan dari Google Maps
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Saya sangat puas dengan pengalaman menginap di hotel ini. Pelayanan yang diberikan oleh seluruh staf sangat profesional dan ramah. Kamar yang disediakan bersih, tertata rapi, serta memberikan kenyamanan yang optimal. Fasilitas hotel juga lengkap dan berfungsi dengan baik, mendukung kebutuhan tamu selama menginap. Lokasi hotel yang strategis menjadi nilai tambah, memudahkan akses ke berbagai tempat penting di sekitar area. Hidangan sarapan yang disajikan juga berkualitas, dengan variasi menu yang cukup beragam. Secara keseluruhan, hotel ini memberikan pelayanan dan kenyamanan yang sangat baik. Saya tidak ragu untuk merekomendasikannya kepada rekan maupun keluarga.

Balasan pemilik

7 bulan laluDear Mr/s. Kharisma Nursafitri, Warmest greetings from Swiss-Belresidences Rasuna Epicentrum Jakarta! Thank you very much for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to know that you enjoyed your stay. Your kind words motivate our team to continue delivering the best service possible. Should your travels bring you back to Jakarta, we would be more than happy to welcome you again for another pleasant stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Yeni Susanti
Yeni SusantiUlasan dari Google Maps
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Bukber di Swiss bell makannya enak dan servis nya friendly banget dan impormatif lho.... Apalagi mbak @dwie sangat ramah dan santun

Balasan pemilik

2 bulan laluDear Mr/s. Yeni Susanti, Thank you for taking the time to share your review with us. We are pleased to know that your stay went well and that you had a pleasant experience during your visit. Feedback from our guests is very valuable to us as it encourages our team to continuously maintain the quality of our service and hospitality. We always strive to provide a comfortable and memorable stay for every guest. We look forward to welcoming you back to Swiss-Belresidences Rasuna Epicentrum in the near future for another enjoyable stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ana Nurfitriana
Ana NurfitrianaUlasan dari Google Maps
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Puas menginap di sini. Anak-anak juga apalagi di area kolam renang ada atraksi sabun yang bikin anak makin Happy. Kamar viewnya bagus, luas. Sarapan enak-enak. Lokasi strategis.

Balasan pemilik

5 bulan laluDear Mr/Mrs. Ana Nurfitriana, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

aisah aisah
aisah aisahUlasan dari Google Maps
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Selama mengiap 4 hari 3 malam disini menyenangkan, kamar bersih, AC dingin, air bersih. Untuk sarapan banyak pilihan makanan dan rasanya cukup enak. Anak2 menikmati mengenap dan sarapan disini. Ada Kolam renang yang ramah anak juga, Best pokoknya

Balasan pemilik

7 bulan laluDear Mrs. Aisah Aisah, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Anisah Khofifah
Anisah KhofifahUlasan dari Google Maps
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Kamarnya sangat luas, nyaman dengan city view. Pelayanan resepsionis dan semua pegawai lainnya sangat ramah dan sangat membantu tamu. Makanan di restorannya juga sangat beragam dan enak. Bertemu dengan Mba Aiko yang sangat baik dan ramah.

Balasan pemilik

7 bulan laluDear Mr/Mrs. Anisah Khofifah, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Disya Anandita
Disya AnanditaUlasan dari Google Maps
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Kualitas kebersihan kamarnya sangat luar biasa, melebihi ekspektasi saya. Fasilitas hotelnya juga sangat lengkap dan membuat saya menjadi nyaman

Balasan pemilik

4 bulan laluDear Mr/s. Disya Anandita, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was generally pleasant. Your comments are truly appreciated and will help us improve our services. We look forward to welcoming you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Skholam Hw
Skholam HwUlasan dari Google Maps
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Tentang loundry yang perlu untuk perbaiki yaitu, disiap kan untuk form laundrynya dan plastic bag nya untuk menaruh baju kotornya, dan exhouse nya sepertinya kurang berfungsi untuk pelayanan di resto baik dari mas leo dan rekan, makanannya untuk nasi goreng di sarapan kurang terasa

Balasan pemilik

5 bulan laluDear Mr/s. Skholam Hw, Thank you for sharing your valuable feedback with us. We apologize for the inconvenience regarding the laundry service. We appreciate your notes about the need to prepare the laundry form and plastic bag in the room, as well as the exhaust system that may not have been functioning properly. Your comments have been forwarded to the concerned departments for immediate follow-up. On a positive note, we are pleased to hear that you received good service from Mas Leo and the restaurant team. However, we’re sorry to learn that the fried rice at breakfast did not meet your expectations. Our culinary team will review the recipe and ensure better taste and consistency moving forward. Thank you once again for your constructive input. Your feedback helps us improve our services, and we hope to have the chance to welcome you back with a better experience in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Munawaroh Soekanan
Munawaroh SoekananUlasan dari Google Maps
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Makanan enak pelayanan kak zaky bagus ramah .murah senyum .semua staff bagus ramah dan sopan

Balasan pemilik

3 bulan laluDear Mr/s. Munawaroh Soekanan, Thank you very much for your wonderful review and for choosing Swiss-Belresidences Rasuna Epicentrum as your preferred accommodation. We are delighted to know that you found our property great and suitable for a holiday. Our strategic location in the Rasuna Epicentrum area, complete facilities, and comfortable atmosphere are designed to ensure a pleasant stay, whether for leisure or business purposes. Your positive feedback truly motivates our entire team to continuously deliver excellent service and maintain our quality standards. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Hardito Danikurniawan Tjojudo
Hardito Danikurniawan TjojudoUlasan dari Google Maps
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Pelayanan sales, customer service, dan Manajemen Front Office hotel Swiss-Belresidences Rasuna Epicentrum kurang baik. Saya dan ada tamu lain 4 keluarga sudah booking bayar dan ada permintaan. khusus kamar serta sudah dipastikan pihak hotel bisa memenuhi. Namun kenyataannya saat check-in permintaan tersebut tidak terwujud. Tim hotel nampak tidak menguasai produk kamar yang dijual dan pesanan pelanggan. Tim customer service bilang tidak ada kamar connecting tim sales bilang hotel tersebut ada kamar connecting namun hanya type smoking, ternyata ada kamar non-smoking yang connecting. Semoga kejadian yang saya alami tidak terjadi pada pelanggan lain dan Manajemen hotel Swiss-Belresidences Rasuna Epicentrum beserta tim bisa melakukan pembenahan dan perbaikan dalam melayani serta memenuhi keinginan pelanggan, bukan sekedar mengejar target penjualan kamar semata tetapi system hotel nya masih berantakan. Terima kasih

Balasan pemilik

6 bulan laluDear Mr/s. Hardito Danikurniawan Tjojudo, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you and the other families experienced during your stay, especially regarding the room arrangements and the miscommunication among our Sales, Customer Service, and Front Office teams. Your comments highlight areas that clearly did not meet our service standards, and we deeply regret that we were unable to fulfill your confirmed room preferences upon check-in. We understand how important connecting rooms and accurate information are for the comfort and convenience of our guests. Please be assured that we are conducting an internal review and reinforcing product knowledge and communication flow among our teams to ensure that such incidents do not happen again in the future. Thank you once again for bringing this to our attention. We truly appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Belinda Maharani
Belinda MaharaniUlasan dari Google Maps
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Selama menginap disini 3hari 2malam sangat memuaskan,, fasilitas lengkap, kamar bersih dan nyaman... Makanannya juga enak2, pelayanannya juga ramah2 karyawannya... Terima kasih...

Balasan pemilik

6 bulan laluDear Mr/Mrs. Belinda Maharani, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Salma Putri Hidayat
Salma Putri HidayatUlasan dari Google Maps
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Pelayanan mba dwie mantap bgt bikin pengen balik lagi, makanan nya juga enak recommend👍👍

Balasan pemilik

3 bulan laluDear Mr/s. Salma Putri Hidayat, Thank you very much for your wonderful review. We are truly delighted to know that you plan to come and stay with us again. Your kind words mean so much to our entire team, as our greatest goal is to create a comfortable and memorable experience for every guest. It was our pleasure to have you with us, and we look forward to welcoming you back for another exceptional stay. Should you need any assistance for your next visit, please do not hesitate to contact us. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Seca Gandaseca
Seca GandasecaUlasan dari Google Maps
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Pelayanan dari Mas Yuga sangat memuaskan! Beliau sangat ramah, sigap, dan perhatian terhadap kebutuhan tamu. Setiap pertanyaan dijawab dengan sabar dan profesional, membuat pengalaman makan jadi jauh lebih menyenangkan. Terima kasih, Mas Yuga, atas pelayanannya yang luar biasa! Untuk hotelnya sendiri, sangat nyaman dan bersih. Fasilitas lengkap, suasananya tenang, cocok untuk istirahat atau liburan bersama keluarga. Staff lainnya juga ramah dan membantu. Overall, pengalaman menginap di hotel ini sangat memuaskan dan pastinya ingin kembali lagi.

Balasan pemilik

8 bulan laluDear Mr/Mrs. Seca Gandaseca, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma. General Manager Lihat terjemahan (Indonesia)

dzakyoetomos
dzakyoetomosUlasan dari Google Maps
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pengalaman yang sangat menyenangkan dengan romantic dinner bersama staff resto yang sangat professional standard bintang 5, mas JUNI terima kasih banyak atas bantuannya selama menikmati hidangan yang ada di swissbell residence rasuna epicentrum

Balasan pemilik

6 bulan laluDear Mr/Mrs. Dzakyoetomos, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Intan Syafitri
Intan SyafitriUlasan dari Google Maps
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So fun n happy bgt nginep disini, bersih, fasilitas lengkap, nyaman, staffnya ramah smua, untuk makanan fresh juga. Yg paling penting akses untuk ke tempat lain mudah bgt dijangkau, transum juga mudah dijangkau. Bessttt pokoknya

Balasan pemilik

7 bulan laluDear Mr/s. Intan Syafitri, Thank you for sharing your wonderful review. We are delighted to know that you had a pleasant stay and enjoyed our services and facilities. Your kind words truly motivate our team to keep delivering the best hospitality experience. We look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum Jakarta. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Putri MD
Putri MDUlasan dari Google Maps
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Terimakasih mas yuga atas peleyanan bagus sangat ramah dari awal datang hingga akhir sangat excellent service dan makanannya juga enak semuaa suananya juga cocok buat romantic dinner rekomend banget

Balasan pemilik

5 bulan laluDear Mr/s. Putri MD, Thank you for your wonderful review and recommendation. We are delighted to hear that you received friendly and excellent service from Mr. Yuga from the beginning until the end of your visit. We are also happy to know that you enjoyed all the food and found the atmosphere perfect for a romantic dinner. Your kind words will be shared with Mr. Yuga and the team as encouragement. We look forward to welcoming you again. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Yudi Prasetya Wibowo
Yudi Prasetya WibowoUlasan dari Google Maps
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Untuk pelayanan cukup bagus dan dibantu oleh Mas Yuga Terkait makanan juga enak, sesuai dengan ekspetasi

Balasan pemilik

3 bulan laluDear Mr/s. Yudhi prasetya WIbowo, Thank you very much for sharing your wonderful review about your stay at Swiss-Belresidences Rasuna Epicentrum. We are delighted to know that you enjoyed your experience with us, from our comfortable rooms and facilities to the warm hospitality provided by our team. Your kind words truly motivate us to continuously deliver the best service to all our guests. It was a pleasure having you with us, and we sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Siti sifa Nurrohmah
Siti sifa NurrohmahUlasan dari Google Maps
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Saya sangat puas dengan pengalaman saya di sini! Staf bernama Aiko benar-benar luar biasa. Dia sangat sabar, ramah, dan membantu. Aiko menjawab semua pertanyaan saya dengan detail dan memberikan rekomendasi yang sangat berguna. Pelayanan yang diberikan sangat profesional dan membuat saya merasa dihargai sebagai pelanggan. Terima kasih, Aiko!

Balasan pemilik

7 bulan laluDear Mr/Mrs. Siti Sifa Nurrohmah, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Nurul Fadhilla
Nurul FadhillaUlasan dari Google Maps
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Pelayanan okeee, fasilitas mantap, makan sarapannya enak kalau boleh saran lebih variatif, kk kuningan jg sangat ramah melayanii

Balasan pemilik

6 bulan laluDear Mr/Mrs. Nur Fadhilla, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

vanessa auliaa
vanessa auliaaUlasan dari Google Maps
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setiap liburan keluarga atau sama temen pasti harus banget nginep disini gara-gara fasilitasnya yang oke dan pelayanan dari staff nya yang bener-bener ramah dan bikin puas, best staff ever mba aiko si.. udah 2x dilayanin selalu dapet hospitality nya 👏

Balasan pemilik

4 bulan laluDear Mr/Mrs. Vanessa Aulia, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

VENESYA SALASA DIVA
VENESYA SALASA DIVAUlasan dari Google Maps
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Pelayanannya ramah, makanan juga enak, kamar nyaman, best rekomended pokoknya 🥰 Pegawainya juga ramah mba dwie 🥰

Balasan pemilik

3 bulan laluDear Mr/s. Venesya Salasa Diva, Thank you very much for your wonderful review and for choosing Swiss-Belresidences Rasuna Epicentrum as your preferred accommodation. We are delighted to know that you found our property great and suitable for a holiday. Our strategic location in the Rasuna Epicentrum area, complete facilities, and comfortable atmosphere are designed to ensure a pleasant stay, whether for leisure or business purposes. Your positive feedback truly motivates our entire team to continuously deliver excellent service and maintain our quality standards. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Gendis Apriliani
Gendis AprilianiUlasan dari Google Maps
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bagus banget, sangat istimewa hotel ini, dari viewnya, kamarnya, fasilitasnya bahkan breakfast nyaa, pelayanan atas nama mas fyan juga baikk 👍🏻💗

Balasan pemilik

3 bulan laluDear Mr/s. Gendis Apriliani, Thank you for taking the time to share your experience at Swiss-Belresidences Rasuna Epicentrum. We are truly delighted to learn that you enjoyed the comfort of our rooms, our facilities, and the service provided by our dedicated team. Your positive feedback is greatly appreciated and serves as strong motivation for us to continuously maintain and improve our service standards. We are committed to delivering a pleasant and memorable stay, whether for business or leisure purposes. We sincerely look forward to welcoming you back in the near future for another exceptional experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ridha Rani
Ridha RaniUlasan dari Google Maps
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Terimakasih atas pelaya Kk yugaa saat kamii datang hingga meninggalkan restautrant sangat exellent service makanannya enak semuaa dari pertam sama akhir rekomend banget romantic dinner di swisssbellll topp

Balasan pemilik

5 bulan laluDear Mr/Mrs. Ridha Rani, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Devi Woro
Devi WoroUlasan dari Google Maps
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pengalaman romatic dinner disini menyenangkan, dilayani mba bella juga ramah dan sangat membantu, so far ga ada kendala dan enak juga untuk makanan, minta perayaan ulang tahun juga seru

Balasan pemilik

5 bulan laluDear Mr/Mrs. Devi Woro, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Rinaldy Gumilang
Rinaldy GumilangUlasan dari Google Maps
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kaca hotelnya berjamur parah, padahal bisa jadi konten mendsos yang bagus karena city light yg bagus lemari bau pelayanan ramah dan informatif dari mas juni

Balasan pemilik

4 bulan laluDear Mr/s. Rinaldy Gumilang, Thank you for sharing your feedback with us. We sincerely apologize for the condition of the hotel glass and the unpleasant smell in the wardrobe, which affected your comfort. Your comments are highly appreciated and have been forwarded to our team for immediate improvement and maintenance. We are also grateful for your kind words regarding the friendly and informative service provided by Mr. Juni. We truly hope to have the opportunity to welcome you back and provide a much better experience in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

calista az-zahra
calista az-zahraUlasan dari Google Maps
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good service dari kak kayla ramah juga sangat membantu sekali, makanan nya enak, kamarnya juga nyaman, bersih dan tidak ad kendala, mantap 👍🏻👍🏻 bener² happy banget bisa ke bantu sama ka kaylaa iniii

Balasan pemilik

8 bulan laluDear Mr/Mrs. Calista Az-Zahra, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma. General Manager Lihat terjemahan (Indonesia)

Disky Firdaus
Disky FirdausUlasan dari Google Maps
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Pelayanan dengan mas Yuga cukup bagus saat iftar, makanan untuk soto mie enak dan bumbu kacang enak , the best

Balasan pemilik

3 bulan laluDear Mr/s. Disky Firdaus, Thank you very much for your kind review regarding your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed our dishes, especially the Soto Mie and peanut sauce, and that you found the service provided by Mr. Yuga to be excellent. Your appreciation means a lot to us, and we will gladly share your compliments with him. We look forward to welcoming you again for another wonderful dining experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

ABDULLAH Fth
ABDULLAH FthUlasan dari Google Maps
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Pelayanan baguss dari kak dwie makanan enak kamarnya nyaman cuma akses masih jalan masih kurang tapi sejauh ini baguss

Balasan pemilik

3 bulan laluDear Mr/s. Abdullah Fth, Thank you very much for your wonderful review and for choosing Swiss-Belresidences Rasuna Epicentrum as your preferred accommodation. We are delighted to know that you found our property great and suitable for a holiday. Our strategic location in the Rasuna Epicentrum area, complete facilities, and comfortable atmosphere are designed to ensure a pleasant stay, whether for leisure or business purposes. Your positive feedback truly motivates our entire team to continuously deliver excellent service and maintain our quality standards. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Rozi hasyim
Rozi hasyimUlasan dari Google Maps
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saat iftar di swissbel pelayananya mantap sekali makanannya enak semua, terimakasih mas yuga atas pelayanannya

Balasan pemilik

3 bulan laluDear Mr/s. Rozi Hasyim, Thank you very much for your kind review regarding your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed the food and found our service excellent. Your special appreciation for Mr. Yuga truly means a lot to us, and we will gladly share your compliments with him. This recognition motivates our team to continue delivering exceptional service. We look forward to welcoming you again for another memorable dining experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Leni Mariany
Leni MarianyUlasan dari Google Maps
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Hotel dan pelayanannya sangat memuaskan,,apalagi makanannya recoment bngt,,dgn waiter nya mas yuga sangat baik sopan ramahh terimakasih ya mas

Balasan pemilik

4 bulan laluDear Mr/s. Leni Mariany, Thank you very much for your kind review. We are delighted to hear that you were satisfied with our hotel services and truly enjoyed the food. Your kind words for our waiter, Yuga, will be gladly shared with him. We look forward to welcoming you back for another pleasant stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

QQ DWIJAYANI
QQ DWIJAYANIUlasan dari Google Maps
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Aku suka sekali pelayanan dari Kak Aiko sangat memuaskannnn. Ramah, responsif, dan sabar banget ngejelasin hal yang aku kurang paham. Prosesnya juga cepat dan hasilnya sesuai harapan. Terima kasih banyak, Kak Aiko!

Balasan pemilik

7 bulan laluDear Mr/Mrs. QQ Dwijayani, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Irawanabd
IrawanabdUlasan dari Google Maps
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Staff hotel Pelayanannya sudah baik dan sudah prima, menginap juga berasa nyaman. Makanan nya enak dan anak juga senang bermain di kolam renang

Balasan pemilik

7 bulan laluDear Mr/Mrs. Irawanabd, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Computare Sain Club
Computare Sain ClubUlasan dari Google Maps
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Dengan harga segitu. Oke lah.., Private bathroom agak sempit sih. Buat yg bawa anak kecil harus pilih type room yg lebih luas. Pelayanan mantap.

Balasan pemilik

5 bulan laluDear Mr/s. Computare Sain CLub, Thank you for sharing your experience with us. We appreciate your comments regarding our location, cleanliness, and service. Your feedback about the room condition has been noted and will be shared with the relevant team for future improvement. We value your input and hope to welcome you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Muhammad Arif
Muhammad ArifUlasan dari Google Maps
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Saya sangat puas dengan pelayanan yang diberikan oleh hotel ini. Sejak pertama kali datang, proses check-in berlangsung cepat dan staff di front office menyambut dengan sepenuh hati

Balasan pemilik

6 bulan laluDear Mr/Mrs. Muhammad Arif, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Sifa Yunita
Sifa YunitaUlasan dari Google Maps
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Untuk secara makanannya rasanya enak dan pelayanannya mas yuga sangat memuaskan 😊👍

Balasan pemilik

3 bulan laluDear Mr/s. Sifa Yunita, Thank you very much for sharing your wonderful review about your stay at Swiss-Belresidences Rasuna Epicentrum. We are delighted to know that you enjoyed your experience with us, from our comfortable rooms and facilities to the warm hospitality provided by our team. Your kind words truly motivate us to continuously deliver the best service to all our guests. It was a pleasure having you with us, and we sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Sulardi Idral
Sulardi IdralUlasan dari Google Maps
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Kamarnya nyaman, mungkin nanti bisa dibantu untuk arah kiblat shalat, Untuk pelayanan resttaurantnya cukup baik saya dibantu oleh mas Leo, untuk makanannya cukup enak

Balasan pemilik

5 bulan laluDear Mr/s. Sulardi Idral, Thank you for taking the time to share your feedback with us. We’re pleased to know that your stay was generally positive and that you had a comfortable experience at our hotel. Your comments are truly appreciated, and they help us continue improving our services and facilities. We hope to have the pleasure of welcoming you back to Swiss-Belresidences Rasuna Epicentrum on your next visit. If there is anything we can assist with in the future, please feel free to reach out to us. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Yansoni Pippo
Yansoni PippoUlasan dari Google Maps
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#Kamar bersih. #Kamar mandi bersih. #Gym bagus dan berfungsi semua (ada handuk dan air mineral). #Kolam renang anak bagus ada bubble foam party. #Pelayanan baik dan ramah.

Balasan pemilik

6 bulan laluDear Mr/Mrs. Yansoni Pippo, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

florentina raines
florentina rainesUlasan dari Google Maps
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Saya sangat puas menginap di Swiss-Belresidences Rasuna Epicentrum. Lokasinya strategis di kawasan Kuningan, dekat dengan pusat bisnis dan kuliner, namun tetap tenang dan nyaman. Kamarnya bersih, luas, dan modern dengan fasilitas lengkap. Pelayanan staf sangat ramah dan sigap, proses check-in pun cepat. Sarapan variatif dan lezat, sementara fasilitas seperti kolam renang dan gym menambah kenyamanan selama menginap. Sangat direkomendasikan untuk staycation maupun perjalanan bisnis.

Balasan pemilik

7 bulan laluDear Mr/Mrs. Florentina Raines, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

daan perdanaputra
daan perdanaputraUlasan dari Google Maps
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Kami dari SMP1 angkatan 70 mengadakan reuni di usia 700, merasa puas dengan pelayanan, makanan dan lokasi yg menyenangkan... Semoga tetap maju dan sukses untuk team Swiss-Belresidence

Balasan pemilik

6 bulan laluDear Mr/Mrs. Daan Perdanaputra, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

sri wulandari
sri wulandariUlasan dari Google Maps
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Kamar hotelnya sangat bersih,viewnya bagus ,dan Housekeeping nya sangat ramah dalam menawarkan bantuan untuk tamu best bgt pelayanannya.

Balasan pemilik

4 bulan laluDear Mr/s. Sri Wulandari, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was generally pleasant. Your comments are truly appreciated and will help us improve our services. We look forward to welcoming you again in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Siti Fatimah
Siti FatimahUlasan dari Google Maps
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Pesen kamar yang deluxe twin tapi pas cek inn sudah penuh dan diganti kamar yang family sweet, kamarnya ada 2, lebar, kan enak banget diriku, tidak ada tambahan biaya lagi, gak sia2 jauh2 dari banyuwangi dapat hotel yg sangat nyaman, baru kali ini menginap dihotel yang staffnya ramah dan baik banget, suka banget menginap disini, g nyesel pesen hotel disini, semoga hotelnya selalu rame dan selalu memberikan pelayanannya yg terbaik.

Balasan pemilik

6 bulan laluDear Mr/Mrs. Siti Fatimah, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Arla Amelia
Arla AmeliaUlasan dari Google Maps
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Rekomendasi iftar disini!!! layanannya best, makanannya enak, and mas Yuga baik sekaliii👍🏻

Balasan pemilik

3 bulan laluDear Mr/s. Arla Amelia, Thank you very much for your kind review regarding your iftar experience at Swiss-Belresidences Rasuna Epicentrum. We are delighted to hear that you enjoyed our dishes, especially the Soto Mie and peanut sauce, and that you found the service provided by Mr. Yuga to be excellent. Your appreciation means a lot to us, and we will gladly share your compliments with him. We look forward to welcoming you again for another wonderful dining experience. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ikhwan Malik
Ikhwan MalikUlasan dari Google Maps
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pelayanan dari ka aiko baik dan ramah begitu juga breakfast nya meneyenangkan kamar bersih dan nyaman dan viewnya bagus banget top pokoknya👍🏻

Balasan pemilik

7 bulan laluDear Mr/Mrs. Thomas Harris, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

ayu widianingsih
ayu widianingsihUlasan dari Google Maps
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Pelayanan sangat baik Restonya makanannya enak Suasananya sejuk dan menenangkan Kolam renangnya sangat luas dan menyenangkan Terkhusus buat mas yuga trimakasih buat pelayanan kepada keluarga kami selama 3 hari menginap di hotel

Balasan pemilik

8 bulan laluDear Mr/Mrs. Ayu Widianingsih, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma. General Manager Lihat terjemahan (Indonesia)

Athalia Maharani
Athalia MaharaniUlasan dari Google Maps
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untuk kamarnya bersih dan rapih wangii dan untuk breakfastnya makannya enak semua dan pelayanannya juga ramah" terutama pelayanan dari mas yuga terimakasih rekomend buat bisnis dan holiday

Balasan pemilik

5 bulan laluDear Mr/s. Athalia Maharani, Thank you for taking the time to share your feedback with us. We’re pleased to know that your stay was generally positive and that you had a comfortable experience at our hotel. Your comments are truly appreciated, and they help us continue improving our services and facilities. We hope to have the pleasure of welcoming you back to Swiss-Belresidences Rasuna Epicentrum on your next visit. If there is anything we can assist with in the future, please feel free to reach out to us. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Melisa Gunawan
Melisa GunawanUlasan dari Google Maps
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Kamar mandi showernya muncrat, tidak berfungsi shower utamanya. Wastafel mampet air tdk mengalir. Kamar kotor, kaki saya digigitin serangga

Balasan pemilik

6 bulan laluDear Mrs. Melisa Gunawan, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for. Warm regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Hidayat Ramli
Hidayat RamliUlasan dari Google Maps
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Kamar mandi bagus dan bersih. Karmar tidur cukup memadai dan bersih. Makanan breakfast banyak variannya dan lumayan enak tiap2 jenisnya...

Balasan pemilik

5 bulan laluDear Mr/Mrs. Hidayat Ramli, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Dewi Yanti
Dewi YantiUlasan dari Google Maps
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Makanannya enak2 & tempatnya nyaman cocok utk kumpul2.. Apalagi Aiko sebagai waiters ok banget .. Pelayanan semuanya good

Balasan pemilik

5 bulan laluDear Mr/Mrs. Dewi Yanti, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Muhammad Musyaddad
Muhammad MusyaddadUlasan dari Google Maps
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View kolam renangnya bagus tpi disebelahnya ada pembangunan tower, jadi cukup mengganggu. View malamnya bagus.

Balasan pemilik

4 bulan laluDear Mr/s. Muhammad Musyaddad, Thank you for your positive feedback. We are pleased to know that everything was good during your stay. Your support is truly appreciated and motivates our team to continue delivering consistent service and comfort. We look forward to welcoming you back for another pleasant experience in the future. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Ahmad Imaduddin
Ahmad ImaduddinUlasan dari Google Maps
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kamar nya cukup oke, makanannya enak, variatif pelayanan kak dwie juga ramah, dan baik best banget

Balasan pemilik

3 bulan laluDear Mr/s. Ahmad Imaduddin, Thank you for choosing Swiss-Belresidences Rasuna Epicentrum and for taking the time to share your positive experience. We are truly delighted to know that you enjoyed our facilities, services, and overall atmosphere. Your kind feedback serves as great motivation for our entire team to continue delivering excellent service to all our guests. We look forward to welcoming you back for another pleasant and memorable stay. Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

Amanda Vera
Amanda VeraUlasan dari Google Maps
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Pengalaman menginap saya di hotel ini sangat memuaskan. Kamar luas, bersih, dan fasilitasnya lengkap. Sarapan pagi juga bervariasi dengan kualitas rasa yang sangat baik. Yang paling berkesan adalah pelayanan staff terutama Vanny yang sangat ramah dan sigap membantu setiap kebutuhan saya. Terima kasih untuk service yang luar biasa, saya pasti akan kembali lagi.

Balasan pemilik

9 bulan laluDear Mrs. Amanda Vera, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. W. General Manager Lihat terjemahan (Indonesia)

Safitri Sani Nisrina
Safitri Sani NisrinaUlasan dari Google Maps
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Oke. Anak ga bosen karna ada kolam renang. Breakfast beragam dan lumayan enak. Overall nice

Balasan pemilik

4 bulan laluDear Mr/s. Safitri Sani Nisrina, Thank you for sharing your review. We are happy to hear that the swimming pool kept the children entertained and that you enjoyed the variety of our breakfast. We are glad you had an overall nice stay and look forward to welcoming you back in the future at Swiss-Belresidences Rasuna Epicentrum! Warm regards, Aditya A. Wirakusuma General Manager Lihat terjemahan (Indonesia)

M Makarim Rassat
M Makarim RassatUlasan dari Google Maps
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Romantic dinner nya oke, sesuai ekspektasi saya, pelayanan dari Samuel nya juga ramah, baik, sabar, sepanjang acara Samuel selalu siap memenuhi kebutuhan kami, overall kami cukup puas dengan kinerja Samuel malam ini. Terima kasih Swiss-Cafe

Balasan pemilik

8 bulan laluDear Mr/Mrs. M. Makarim Rassat, Warm greetings from Swiss-Belresidences Rasuna Epicentrum... Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as your priority place to stay. We're delighted that you had a pleasant stay. Your satisfaction is our top priority. We are look forward to welcoming you again at Swiss-Belresidences Rasuna Epicentrum in the near future. Warm Regards, Aditya A. Wirakusuma. General Manager Lihat terjemahan (Indonesia)

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