Verse Lite Hotel Gajah Mada
Verse Lite Hotel Gajah Mada adalah hotel di Gambir, Jakarta Pusat yang sangat direkomendasikan. Dengan rating 4.7 dari 7.856 ulasan, tempat ini jadi salah satu favorit di area sekitar.
Tentang bisnis ini
Verse Lite Hotel Gajah Mada adalah hotel di Gambir, Jakarta Pusat yang sangat direkomendasikan. Dengan rating 4.7 dari 7.856 ulasan, tempat ini jadi salah satu favorit di area sekitar.
Hubungi langsung via WhatsApp atau telepon untuk reservasi, info menu, atau pertanyaan lainnya.
Berdasarkan ulasan, pengunjung menilai pelayanan 4.7, harga 4.5, lokasi 4.7 dari skala 5, dan fasilitas yang tersedia meliputi wifi gratis, sarapan termasuk, kolam renang, spa.
Fasilitas & layanan tersedia
Atribut yang tersedia di bisnis ini berdasarkan info pemilik & ulasan pelanggan.
- 4,7 bintang
- 7.856 ulasan
- Tindakan untuk Verse Lite Hotel Gajah Mada
- Hanya bebas biaya pembatalan
- Check in / Check out
- Tamu
- Informasi untuk Verse Lite Hotel Gajah Mada
- Tempat-tempat terdekat
- Foto Verse Lite Hotel Gajah Mada
- Hotel serupa di sekitar
- 4,5 bintang 4.713 Ulasan
- 4,3 bintang 1.946 Ulasan
Layanan & harga
Berbagai layanan tersedia, harga sesuai paket
Ulasan pelanggan
7.856 ulasan total· menampilkan 100 ulasan terbaru
Kamar dipesan oleh teman saya, sebelum saya masuk sudah dicek terlebih dahulu oleh teman saya katanya kamarnya minta ganti karena kotor. Saya kurang paham kotornya seperti apa, lalu diberi ganti kamar lain. Kamar Ok, sink mampet, keset memang tidak disediakan sepertinya.... Makanan not too bad tapi penggunaan bahan juga bukan yg paling OK.. Memang Ga bisa ekspektasi banyak dengan harga segini... Minta telur ga boleh dua walaupun saya cuma stay sendiri. Kualitas makanan dingin, ga hangat kecuali bubur nasi. Gorengan ga yakin masak sendiri karena bentukan dan rasanya seperti bukan buatan chef. Hehe tp over all yaudahlah. Staff ramah.... Cuma bagian kitchen kasihan jaganya cuma sendiri untuk melayani semua tamu makan. Sukses semoga bisa lebih baik lagi 🙏
3 bulan laluDear Ms. Riska Mustika Sari, Thank you for taking the time to share your detailed and honest feedback about your stay at Verse Lite Hotel Gajah Mada. We truly appreciate your openness, as it helps us improve our service and facilities. We sincerely apologize for the initial room condition, the clogged sink, and the missing bathroom mat. This is not the standard we aim to deliver, and your comments have been forwarded directly to our Housekeeping and Engineering teams for immediate evaluation and corrective action. Regarding breakfast service, we appreciate your constructive feedback about food quality, temperature, portion policy, and kitchen operations. Your input is very valuable for our Kitchen & F&B improvement program, especially related to: Food temperature consistency Quality control of ingredients Service flow during breakfast time Staffing effectiveness in the kitchen area We also truly appreciate your kind words about our staff’s friendliness and your understanding regarding the operational limitations. Your comment about the kitchen team being handled by only one staff is noted seriously and will be reviewed for better manpower planning. Thank you for your sincere wishes and encouragement. We take your feedback as a positive motivation to continue improving our standards and guest experience. We hope to have the opportunity to welcome you again in the future with a much better experience. Warm regards, M. Juanda Hotel Manager Verse Lite Hotel Gajah Mada Lihat terjemahan (Indonesia)
Kekurangan Sampai kamar belum ada sendal jadi kita harus minta dulu, telpon di ruangan tidak berfungsi harus turun naik lift ketika membutuhkan informasi dan bantuan. Jet shower rusak kamar nomor 810 rusak. Akses di atas jam 10 malam sudah di tutup ketika kita menggunakan transportasi yang terbuka hanya ada satu jalur keluar masuk. Kelebihan kasur empuk, selimut tebal, ac dingin, water heater panas.
4 bulan laluDear Mr. Edi Susanto Purnomo, Thank you for taking the time to share your detailed feedback and for highlighting both the shortcomings and the positive aspects of your stay. We sincerely apologize for the inconveniences you experienced. Regarding your concerns, please allow us to clarify and address them: We apologize that room slippers were not available upon arrival and had to be requested. This should have been prepared in advance. We regret that the in-room telephone was not functioning, which caused inconvenience as you had to go down to seek assistance. Thank you for informing us about the damaged jet shower in Room 810. This issue has been forwarded to our Engineering team for immediate repair. We also understand your concern about the limited access route after 10 PM. While this is related to surrounding area regulations, we acknowledge that it may affect guest convenience, especially when using certain transportation modes. On the positive side, we are glad to know that you enjoyed the comfort of the bed, thick blankets, cold air conditioning, and hot water heater. Your acknowledgment of the value we offer is truly appreciated. Your feedback is very valuable to us and has been shared with the relevant departments for corrective and preventive action. We are committed to improving our facilities and service quality to ensure a better experience for our guests. Thank you once again, and we hope to have the opportunity to welcome you and your family back with noticeable improvements in the future. Warm regards, M. Juanda Hotel Manager Verse Lite Hotel Lihat terjemahan (Indonesia)
Hotel ter"EXTREME" yang saya pernah tinggali. Checkin tengah malam, susah akses dan banyak jalan ditutup menuju hotel, lalu dapat kamar bau pesing, bantal dan kasir berdebu, seprai kasur dekil dan berbercak. Saya segera request ganti kamar, saya kira hanya kamar itu yang begitu, tapi ternyata kamar kedua pun sama tetapi dengan nuansa yang lain. Kamar dengan aroma asam ruangan baru di cat, sarung bantal dan seprai kasur yang sama dekilnya dan handuk yang super "BERSIH" coklat-coklat, bonus KECOAK pula😂. Bagi yang suka liburan extreme, hotel ini cocok untuk kalian👍
4 bulan laluDear Mr. Franky Mauso, Thank you for taking the time to share your experience with us. We are truly sorry to read about your stay and sincerely apologize that it did not meet acceptable standards or your expectations. The issues you described regarding late-night check-in access, room odor, cleanliness of the room, linen, pillows, towels, and the presence of a cockroach are not acceptable and do not reflect our service standards. We deeply regret the inconvenience you experienced, especially after arriving late at night, when comfort and readiness of the room should have been our top priority. Please be assured that your feedback has been taken very seriously and has prompted immediate internal action, including: Thorough inspection and deep cleaning of the reported rooms. Strict review of linen and towel laundry processes. Reinforcement of room cleanliness and final inspection procedures before room release. Coordination with our pest control for additional treatment. Review of room readiness SOP, particularly for late check-in guests. Your comments are an important reminder for us to improve and strengthen our quality control. We sincerely apologize once again for the unpleasant experience and hope that, in the future, you may consider giving us another opportunity to provide you with the level of comfort and service you deserve. Warm regards, M. Juanda Hotel Manager Verse Lite Hotel Lihat terjemahan (Indonesia)
Pelayanannya ramah, hotel bersih dan murah👍🏻 banyak penjual makanan jadi gak perlu jauh l2 cari makanan dan lumayan dekat dengan Istiqlal dan Monas . Next time nginap sini lagi .
3 bulan laluDear Ms Wulan Safitri Thank you very much for sharing your feedback. We are pleased to hear that you found our breakfast in line with the price and appreciated our convenient location close to the city center. It is also wonderful to know that you enjoyed the quiet and comfortable surroundings of our hotel. Your positive comments truly encourage us to continue providing great value and a pleasant stay experience for all our guests. We look forward to welcoming you back again soon. Warm regards, Dian Aryadi Hotel Manager Verse Lite Hotel Gajah Mada Lihat terjemahan (Indonesia)
Pertama kali nginep disini, kamarnya dingin, bersih bagus lah pokoknya. Didepan hotel juga banyak tempat jajanan jadi nggak perlu takut kalau laper malem malem 🫶
3 bulan laluDear Ms Nining Sugiarti Thank you very much for choosing to stay with us for the first time and for sharing your experience. We are delighted to hear that you found the room cool, clean, and comfortable. It is also great to know that you enjoyed the convenience of having many food stalls in front of the hotel, making it easy to find something to eat at night. Your kind words truly mean a lot to us. We look forward to welcoming you back again for another pleasant stay. Dian Aryadi Warm regards, Hotel Manager Verse Lite Hotel Gajah Mada Lihat terjemahan (Indonesia)
Hotelnya bagus, bersih, rapi, dan nyaman, ukurannya standar sesuai dengan harga terjangkau, untuk sprei sedikit ada noda sama handuk juga, mungkin bisa di cek dan diganti secara berkala ya, thank you
5 bulan laluDear Elsa Dwi Armaliza, Thank you for your kind and constructive feedback. We’re glad you found the hotel clean, comfortable, and worth the value. Terkait catatan soal sprei dan handuk, kami akan pastikan tim housekeeping lebih teliti ke depannya. Terima kasih sudah menginap, kami harap bisa menyambut Anda kembali segera! Best regards, M. Juanda Hotel Manager
Oh iya maaf lupa sedikit revisi. Kamar 919 tlong bershin untuk kecoa kecil2 bnyak bgt. Dan gatau kamar sebelah kalau nutup pintu kenceng banget. Pengalaman nginep disana 8 hari keren bgt sih. Semuanya oke cuma 2 kendala itu aja.
4 bulan laluDear Dhyy Paramex, Thank you for your perfect rating! We're delighted that you enjoyed your stay with us and appreciated our rooms, service, and location. We hope to welcome you back soon. Best regards, M. Juanda Hotel Manager Lihat terjemahan (Indonesia)
Kamar masih sama seperti awal dulu buka, simple, bersih dan nyaman. Air panas berfungsi, ac dingin dan service ok. Untuk harga yg ditawarkan, bisa dibilang baik apalagi didaerah jakpus
4 bulan laluDear Mr. Idham, Thank you very much for your detailed 5-star review. We’re happy to know that you found our rooms consistently simple, clean, and comfortable since the beginning, and that the hot water, air conditioning, and service met your expectations. Your comment about the value for money in Central Jakarta truly means a lot to us. It motivates our team to keep maintaining our standards and service quality. We look forward to welcoming you again at Verse Lite Hotel Gajah Mada. Warm regards, M. Juanda Hotel Manager Lihat terjemahan (Indonesia)
Kamar bersih. Lokasi strategis banyak yg jual makanan. Minusnya cuman waktu cek in harus menunggu dulu sekitar 20menitan krn kamar lg dibersihkan, pdhl cek in jam 4 sore.
3 bulan laluDear Ms. Fadhila Adryan, Thank you for taking the time to share your feedback regarding your recent stay. We are glad to hear that you found the room clean and enjoyed our convenient location with many nearby food options. We sincerely apologize for the wait during check-in due to room cleaning. Your comments have been shared with our front desk team to improve efficiency and minimize waiting times in the future. We truly appreciate your feedback and hope to welcome you back for an even smoother and more enjoyable stay next time. Warm regards, Central Reservation Agent Lihat terjemahan (Indonesia)
Banyak minusnya perlu diperbaiki lagi -Banyak batu kecil di nasi breakfast saya -Pesen room yg jacuzzi tpi lampu yg atasnya gabisa nyala sabunya bau asem kaca kamar banyak noda jdi pas buka hordeng jelek🥲 -pas checkout gada say thankyou tpi gapapa saya suka² saja
2 bulan laluDear Valued Guest Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We are very concerned to hear about the issues you mentioned, especially regarding the small stones found in the breakfast rice. This is certainly not the standard we aim to provide, and we will immediately address this matter with our kitchen team to ensure better food preparation and quality control. We also regret the inconvenience you experienced in the Jacuzzi room, including the lamp that was not functioning, the unpleasant smell from the soap, and the stains on the room glass. Your feedback has been noted and will be shared with our housekeeping and maintenance teams so that these issues can be improved promptly. Additionally, we apologize if our staff did not properly thank you during the check-out process. Providing warm and attentive service is very important to us, and we will remind our team to always deliver a better guest experience. Thank you for your understanding and for still giving us a chance. We truly appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back for a much better stay in the future. Warm regards, Dian Aryadi Hotel Manager Lihat terjemahan (Indonesia)
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